Getting Started with Mellow
Start using Mellow with just s few simple steps!
Create Parent and Child accounts respectively.
Link Parent and Child accounts via QR Code, multiple parent accounts can be linked to multiple child accounts.
Apply for the connected MasterCard® debit card on the Mellow App for your child. The debit cards are free to apply and use. You will only need to input you/ your child’s mobile phone and mailing address.
Once you have received your cards, activate and top up on the app. You’re now ready to go!
Please contact us via email to [email protected] if you have any questions.
NOTE: For the basic debit card version, there is a maximum card balance of 3,000HKD and an annual top up limit of $25,000HKD. ATM withdrawals and card replacement is not available. You are able to unlock more features once you upgrade the debit card. Please refer to the Debit Card section on our FAQ.