The prepaid cards with Mellow are usable globally wherever MasterCard® is accepted, online and offline. However, a few countries or regions are not available to use: Afghanistan, Belarus, Central African Republic, Chile, Colombia, Cuba, Democratic Republic of the Congo, Democratic People’s Republic of Korea (DPRK), Eritrea, Iran, Iraq, Lebanon, Libya, Mali, Myanmar (Burma), Nicaragua, Somalia, South Sudan, Sudan, Syria, Ukraine, Venezuela, Yemen, Zimbabwe.
It is a prepaid MasterCard® prepaid card. Unlike credit cards, you can only spend the amount available on the card. There is no overdraft or crediting. The transaction fails when there is insufficient account balance to carry out the transaction. Please note that continuous failing transactions due to insufficient balance will incur a handling fee, and your prepaid card will also be frozen as well. Please refer to the Fee section of our FAQ.
For Tier 1 Cards:
Mellow strives to uphold the security standards to prevent potential financial crime. Your cards may be locked when there are potential security concerns. The most common reasons for your cards to be locked are:
The contactless PayPass payment feature is activated after making a payment by inserting your prepaid card into a point of sale (POS) terminal. Then, you are enabled to make payments simply by tapping your card on a POS terminal with the contactless feature.